Privacy Policy

Effective Date: July 21, 2025

1. Introduction

ARXD Hosting respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

• Personal Data: Name, email, phone number, billing address, IP address.
• Account Data: Username, encrypted password, support tickets, service details.
• Payment Data: Billing method, payment transaction data (stored securely or via third-party providers).
• Usage Data: Login times, browser type, access logs, crash logs (for security).

3. How We Use Your Information

• To provide, manage, and improve our services.
• To communicate updates, maintenance, or promotional content (with opt-out option).
• To comply with legal obligations or resolve disputes.
• To prevent fraud, abuse, or technical issues.

4. Sharing of Data

We do not sell your personal information. We may share data with:

• Trusted third-party processors (e.g., payment gateways, domain registrars).
• Law enforcement or regulators if required by law.
• Analytics tools (e.g., Google Analytics) to track website performance.

5. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze usage. You may choose to disable cookies via your browser settings, though some site features may be limited.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including SSL encryption, firewalls, and access control. However, no method of transmission is 100% secure.

7. Your Rights (GDPR & Others)

If you reside in the European Economic Area or applicable jurisdictions, you have the right to:

• Access the personal data we hold about you.
• Request correction, deletion, or restriction of your data.
• Object to processing or withdraw consent at any time.
• Request data portability.

To exercise any of these rights, please contact us at support@arxdhosting.org.

8. Data Retention

We retain personal data for as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce our agreements. Inactive client data is securely archived or deleted after 12 months of inactivity.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children without parental consent.

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their respective policies when leaving our platform.

11. Policy Updates

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of the updated policy.

12. Contact

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@arxdhosting.org

Mail: ARXD Hosting, Legal Department